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Popular Help Topics
Ordering
How do I place an order? Simply browse our products, add items to your cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.
Can I cancel or change my order? Orders can be modified or canceled within 2 hours of placing them. After this window, the order may already be in processing.
Shipping & Delivery
How long does delivery take? Delivery times vary based on the seller’s location and the shipping method chosen. Estimated delivery time is usually displayed at checkout.
How can I track my order? Once your order ships, a tracking number will be emailed to you. You can also find tracking updates in your My Orders section.
Payments
What payment methods are accepted? We accept major credit/debit cards, mobile wallets, and selected payment gateways based on your region.
Is my payment information secure? Yes. Kitbuzz uses SSL encryption and works with trusted payment providers to ensure your data is always protected.
My Account
How do I create an account? Click Sign Up on the top right of the homepage and follow the simple registration steps.
I forgot my password. What should I do? Click Forgot Password? on the login page to reset your password via email.