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Shipping & Delivery
At Kitbuzz, we’re committed to ensuring a smooth and reliable shopping experience for every customer.
Here’s everything you need to know about our shipping and delivery process.
Order Processing
Order Confirmation: Once you place your order, you will receive a confirmation email or SMS with your order details.
Processing Time: Most orders are processed within 1-2 business days. For high-demand items or during promotions, processing may take slightly longer.
Vendor Fulfillment: As a multi-vendor marketplace, some items may ship directly from our partnered sellers. You may receive separate packages if your order includes items from multiple vendors.
Shipping Options & Delivery Time
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 3-7 business days | Nationwide |
| Express Shipping | 1-3 business days | Select major cities only |
| Vendor Direct | 5-10 business days | Based on vendor’s location |
Delays & Exceptions
While we strive to meet all delivery timelines, delays may occur due to:
Weather or natural disruptions
Courier backlogs during holidays
Incomplete or incorrect shipping addresses
If your order is delayed, our customer support team is here to help.
Need Help?
If you have any questions about your shipment, feel free to contact our support team:
📧 Email: support@kitbuzz.com
📞 Phone: +880 [Your Support Number]
💬 Live Chat: Available during business hours